Privacy Policy – Sneakustar
Our website address is: https://sneakustar.com
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 support@sneakustar.com
Comments
When visitors leave comments on our website, we collect the information displayed in the comment form, along with the visitor’s IP address and browser user agent string. This data helps us detect spam and maintain website security.
An anonymized string (hash) generated from your email address may be shared with the Gravatar service to determine whether you use it. Once your comment is approved, your profile image (if available) may be visible publicly alongside your comment.
Gravatar Privacy Policy: https://automattic.com/privacy/
Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Images on the site may be downloaded by visitors, who could potentially extract location information from them.
Cookies
When you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies will remain for one year.
We also use cookies to:
Improve your shopping experience
Remember items in your shopping cart
Store login status and account preferences
Login cookies last for 2 days, or up to 2 weeks if “Remember Me” is selected.
Screen preference cookies last for 1 year.
If you edit or publish content, a temporary cookie may be created and will expire after 1 day.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, or articles. Embedded content from third-party websites behaves in the same way as if you visited those websites directly.
These external websites may collect data about you, use cookies, apply additional tracking, and monitor your interaction—especially if you are logged into their platform.
Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email for security purposes.
How Long We Retain Your Data
Comments and their associated metadata are retained indefinitely to help us recognize and automatically approve future comments.
For users who register on our website, we store the personal information provided in their user profile. Users may view, update, or delete their personal information at any time (excluding usernames).
Website administrators may access this data strictly for order fulfillment, account management, and customer support purposes.
Your Rights Over Your Data
If you have an account on our website or have left comments, you may request:
A copy of the personal data we hold about you
Deletion of your personal data
This does not include data we are required to retain for administrative, legal, or security reasons.
To submit a request, please contact:
📧 support@sneakustar.com
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Information We Collect During Checkout
While Browsing Our Website
We may collect information such as:
Products you view (to display recently viewed items)
Location, IP address, and browser type (to estimate taxes and shipping)
Shipping address (to calculate delivery costs)
Cookies used to store cart contents
When You Make a Purchase
To process your order, we collect necessary information including:
Full name
Billing and shipping address
Email address and phone number
Payment details
Optional account information if you choose to create an account
How We Use Your Information
We use your information to:
Send order confirmations and shipping updates
Process payments and prevent fraud
Respond to customer inquiries, refunds, or disputes
Comply with legal, accounting, and regulatory requirements
Improve our website, products, and customer experience
Send promotional communications (only if you have opted in)
Order information is retained as required by tax, legal, and accounting regulations.
Who Has Access to Your Data
Only authorized personnel have access to customer data, including:
Order details and purchase history
Customer contact and shipping information
Access is limited strictly to order processing, refunds, and customer support.
What We Share with Third Parties
We share customer data only with trusted third-party service providers when necessary to operate our store and process orders securely.
Payments
Payments on Sneakustar.com are processed via PayPal.
During payment processing, certain transaction details (such as order total and billing information) may be shared with PayPal.
PayPal Privacy Policy: https://www.paypal.com/privacy
Cache & Performance Optimization
We use caching and performance optimization technologies to improve website speed and user experience. Cached data is temporary and is not accessed by third parties unless required for technical or support purposes.
Some performance services may be provided by QUIC.cloud.
Privacy Policy: https://quic.cloud/privacy-policy/